FAQ

What payment methods do you accept?
We accept the payment methods shown at checkout, processed securely through Shopify.

How long does shipping take?
Orders are typically processed within 1-3 business days. Once shipped, delivery generally takes 7-20 business days depending on your location. See our Shipping Policy for full details.

Do you ship internationally?
Yes. In addition to the United States, we currently ship to Australia, New Zealand, South Korea, the United Arab Emirates, and the United Kingdom.

How can I track my order?
You'll receive a shipping confirmation email with tracking information as soon as your order ships.

What is your return policy?
We offer a 30-day return window from the date you receive your item. See our Return & Refund Policy for full details and exceptions.

My order arrived damaged or incorrect — what do I do?
Please contact us at info@haaandco.org with your order number and photos of the issue, and we'll help make it right.

How do I contact you?
Visit our Contact page or email info@haaandco.org.